It is important that you read through this legal information (and any of the other policies referred to in this document) carefully before using our website(s).
Do not rely on information on our site(s)
The content on our site(s) is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site(s).
Although we make reasonable efforts to update the information on our site(s), we make no representations, warranties or guarantees, whether express or implied, that the content on our site(s) is accurate, complete or up to date.
How you may use material on our site(s)
We are the owner or the licensee of all intellectual property rights in our site(s), and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site(s) for your personal use and you may draw the attention of others within your organisation to content posted on our site(s).
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site(s) must always be acknowledged.
You must not use any part of the content on our site(s) for commercial purposes without obtaining a licence to do so from us or our licensors.
Rules about linking to our site(s)
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site(s) in any website(s) that is not owned by you.
Our site(s) must not be framed on any other site(s), nor may you create a link to any part of our site(s) other than the home page.
We reserve the right to withdraw linking permission without notice.
The website(s) in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
There are other terms that may apply to you
Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site(s). When using our site(s), you must comply with this Acceptable Use Policy.
User-generated content is not approved by us
This website(s) may include information and materials uploaded by other users of the site(s), including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site(s) do not represent our views or values.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site(s) will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site(s). You should use your own virus protection software.
You must not misuse our site(s) by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site(s), the server on which our site(s) is stored or any server, computer or database connected to our site(s). You must not attack our site(s) via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site(s) will cease immediately.
We are not responsible for websites we link to
Where our site(s) contains links to other site(s) and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those site(s) or resources.
We may make changes to our site(s)
We may update and change our site(s) from time to time to reflect changes to our service, our users’ needs and our business priorities.
We may suspend or withdraw our site(s)
Our site(s) are made available free of charge to leaseholders at locations where we manage the freehold.
We do not guarantee that our site(s), or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site(s) for business and operational reasons.
Which country’s laws apply to any disputes?
You must keep your account details safe
If you choose, or you are provided with, your tenant reference number, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your tenant reference number or password, you must promptly notify us at firstname.lastname@example.org.