Obtain a Copy of Your Lease

£90.00 Administration Fee (Including VAT)


Next Steps

Please click here to complete our online request form. Once we have received your request we will charge the Administration Fee to your account and e-mail you to confirm this. You will then need to make full payment before we can action your request.

On receipt of payment we will attempt to obtain a copy of your lease. If we are able to obtain a copy of your lease then this will be e-mailed to you within 14 days of receiving your Administration Fee. If we are unable to provide you with a copy of your lease we will issue you with a partial refund of £45 (Including VAT). We will retain the remaining £45 to cover our administration Costs.

Turnaround Times

If we are able to locate a copy of your lease we will send this to you within 14 days of receiving your payment.

Ways to Pay

Card Payment

- Through the payment facility on our website; or

- Through your Landmark Collections online account

You must ensure you quote your 12 digit Tenant Reference Number Number as the payment reference to guarantee the payment is allocated against your account.

Online Bank Transfer (if your Bank or Building Society offers this facility).

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference Number Number to guarantee that the payment is allocated to your account

Pay by Cheque

- Cheque's should be made payable to - Landmark Collections Ltd

- Reference - Your 12 digit Tenant Reference Number must be noted on the reverse of the cheque to guarantee that the payment is allocated to your account.

Cheques should be posted to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

Click here for advice on how to find your Tenant Reference Number

Submit a Property Alteration or Extension Request

£50 Review Fee (non-refundable) + Consent Fee if plans are approved.


Next Steps

Please click here to complete our online request form. Once we have received your request we will charge the Review Fee to your account and e-mail you to confirm this. You will then need to make full payment before we can proceed any further.

Once your Review Fee has been paid you will need to submit plans & details to us by e-mail at info@Landmarkcollections.co.uk to advise us about the changes you would like to make to the property. Upon receipt of your Review Fee and plans we will calculate your Consent Fee and notify you of this by e-mail within 14 days.

The Consent Fee will be charged to your account and full payment will be required to obtain your written Consent by e-mail, again within 14 days of receiving your Consent Fee. Please note that if you do not proceed the Review fee of £50.00 is non-refundable. We will retain this to cover our costs.

Turnaround Times

We will need both payment and your in depth plans to review your request. Once we have both we will review your plans within 14 days and provide you with a written consent fee by e-mail. If you wish to proceed we will provide you with written consent within 14 days of receiving payment of your consent fee.

Ways to Pay

Card Payment

- Through the payment facility on our website; or

- Through your Landmark Collections online account

You must ensure you quote your 12 digit Tenant Reference Number Number as the payment reference to guarantee the payment is allocated against your account.

Online Bank Transfer (if your Bank or Building Society offers this facility).

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference Number Number to guarantee that the payment is allocated to your account

Pay by Cheque

- Cheque's should be made payable to - Landmark Collections Ltd

- Reference - Your 12 digit Tenant Reference Number must be noted on the reverse of the cheque to guarantee that the payment is allocated to your account.

Cheques should be posted to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

Click here for advice on how to find your Tenant Reference Number

Submit a Freehold Purchase Request

£50 Valuation Fee (non-refundable) + Freehold Purchase Price


Next Steps

Owning your freehold means you no longer have to pay ground rent, nor do you require consent to extend or sub-let etc. ever again. It also makes your property more saleable should you decide to sell.

If you are interested in purchasing your freehold then please click here to complete our online request form. Please note that you can only purchase the freehold if you live in a house.

Upon receipt of your request we will charge the Valuation Fee to your account and e-mail you to confirm this. Please note that the Valuation Fee is non refundable as this is taken to cover the costs of calculating your Purchase Price.

Upon receipt of your Valuation Fee we will calculate your Freehold Purchase price and send you the information by e-mail within 14 days. If you wish to proceed at this point then full payment will be required before we will instruct our lawyers. Once the request has been forwarded onto our lawyers it will be between 6-8 weeks before completion.

Turnaround Times

We will supply you with a written Freehold Purchase price within 14 days of receiving your Valuation Fee. If you wish to proceed with the Freehold Purchase it will be between 6-8 weeks from receipt of your Freehold Purchase fee before completion.

Ways to Pay

Card Payment

- Through the payment facility on our website

You must ensure you quote your 12 digit Tenant Reference Number Number as the payment reference to guarantee the payment is allocated against your account.

Online Bank Transfer (if your Bank or Building Society offers this facility).

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference NumberNumber to guarantee that the payment is allocated to your account

Pay by Cheque

- Cheque's should be made payable to - Landmark Collections Ltd

- Reference - Your 12 digit Tenant Reference Number must be noted on the reverse of the cheque to guarantee that the payment is allocated to your account.

Cheques should be posted to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

Click here for advice on how to find your Tenant Reference Number

Obtain a Lease Extension

Price will vary


Important Information

We strongly recommend that you appoint a Surveyor and a Solicitor to act for you in this process. A Surveyor will provide their professional opinion as to the reasonable premium for the new lease, and a Solicitor will deal with the legal requirements of the new lease.

Before Proceeding you should bear in mind that;

You will be liable for the costs of the Landlord that are relative to the Notice of Claim process, even if you withdraw, or the notice is deemed to have been withdrawn.

You will be required to pay a deposit of 10% of the proposed purchase price or £250; whichever is the greater, immediately following the service of the Notice of Claim & where a Notice is served with a completely unrealistic figure the Landlord can apply to the Court to have the Notice struck out. If such an application were to be made & be successful the lessee would, no doubt, be liable for a considerable amount of costs & could not re-apply for another 12 months, by which time the lease would be that much shorter, the relativity rate presumably lower & hence the premium higher.

Next Steps

In order to obtain a Lease Extension, you must serve a Section 42 Notice upon your Freeholder/Landlord in writing, at their registered address, and at the same time a copy of this must be sent to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

(Unless this is the registered address of your Freeholder/Landlord – In which case there is no need to send an additional copy of the Section 42 Notice)

Upon receipt of the Section 42 Notice, your Freeholder/Landlord will instruct their Solicitor’s to deal with the request. You will be required to pay a deposit of 10% of the proposed purchase price, or £250; whichever is the greater and you will need to deduce title.

Once the title has been deduced and the 10% deposit has been received, the Solicitors acting on behalf of the Freeholder/Landlord will arrange for a valuation to take place to ensure that the details contained within the Section 42 notice are reasonable. You will need to allow access to the property for this.

Following receipt of the valuation, the Solicitors acting on behalf of the Freeholder/Landlord will issue a Counter Notice. The Counter Notice will confirm whether or not you have a valid claim and whether the Freeholder/Landlord accepts the offer made for the lease premium. If the lease premium is not accepted then the Counter Notice will also state the lease premium required.

There will be a 2-6 month period from the date the Counter Notice is issued, in which both parties Surveyors can discuss, negotiate and conclude the lease premium.

Turnaround Times

We will respond to Section 42 Notices within 2 months. Once we have responded there is a period of no less than 2 months and no more than 6 months to conclude the lease premium. If an agreement cannot be reached, you may then apply to the First-tier Tribunal to make a decision.

Ways to Pay

Payment must be made directly to the Solicitor’s acting on behalf of the Freeholder/Landlord. The details will be provided to you during the process.

Click here for advice on how to find your Tenant Reference Number

Obtain Pet Consent Request

£100 Consent Fee (If we are unable to provide Consent a partial refund of £50 will be processed)


Next Steps

Please click here to complete our online request form. On receipt of your request we will charge the Consent Fee to your account and e-mail you to confirm this. Once full payment has been received we will then proceed with your request and provide you with written Consent by e-mail within 21 days of receiving your payment if the terms of your lease allow this.

If we are unable to provide you with Consent due to the terms of your lease then we will issue you with a partial refund of £50. We will retain the remaining £50 to cover our Administration Costs.

Turnaround Times

We will provide you with written consent within 21 days of receiving your Consent Fee if the Terms of your lease allow for this.

Ways to Pay

Card Payment

- Through the payment facility on our website; or

- Through your Landmark Collections online account

You must ensure you quote your 12 digit Tenant Reference Number Number as the payment reference to guarantee the payment is allocated against your account.

Online Bank Transfer (if your Bank or Building Society offers this facility).

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference Number Number to guarantee that the payment is allocated to your account

Pay by Cheque

- Cheque's should be made payable to - Landmark Collections Ltd

- Reference - Your 12 digit Tenant Reference Number must be noted on the reverse of the cheque to guarantee that the payment is allocated to your account.

Cheques should be posted to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

Click here for advice on how to find your Tenant Reference Number

Obtain Subletting Consent

£100 Consent Fee


Next Steps

Please click here to complete our online request form. On receipt of your request we will charge the Consent Fee to your account and e-mail you to confirm this. Once full payment has been received we will issue you with your written Consent by e-mail within 14 days from receipt of your payment.

Turnaround Times

We will issue you with written Consent within 14 days of receipt of your payment.

Ways to Pay

Card Payment

- Through the payment facility on our website; or

- Through your Landmark Collections online account

You must ensure you quote your 12 digit Tenant Reference Number Number as the payment reference to guarantee the payment is allocated against your account.

Online Bank Transfer (if your Bank or Building Society offers this facility).

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference Number Number to guarantee that the payment is allocated to your account

Pay by Cheque

- Cheque's should be made payable to - Landmark Collections Ltd

- Reference - Your 12 digit Tenant Reference Number must be noted on the reverse of the cheque to guarantee that the payment is allocated to your account.

Cheques should be posted to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

Click here for advice on how to find your Tenant Reference Number

Obtain a Payment Receipt

Free of charge through your online account


Next Steps

Log into your Landmark Collections online account where you will be able to view, download and print a payment receipt.

Click here for advice on how to find your Tenant Reference Number

Obtain a Payment Receipt

£18.00 (Including VAT) for us to send a payment receipt by e-mail


Next Steps

Please click here to fill in our online request form. Once we have received your request we will charge the Administration Fee to your account and e-mail you to confirm this.

Once full payment has been received we will issue you with a payment receipt by e-mail within 14 days of receipt of your payment. Please note that we will not issue a Payment Receipt if you have any charges outstanding on your account.

Turnaround Times

We will issue you with a payment receipt by e-mail within 14 days of receiving your payment.

Ways to Pay

Card Payment

- Through the payment facility on our website; or

- Through your Landmark Collections online account

You must ensure you quote your 12 digit Tenant Reference Number Number as the payment reference to guarantee the payment is allocated against your account.

Online Bank Transfer (if your Bank or Building Society offers this facility).

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference NumberNumber to guarantee that the payment is allocated to your account

Pay by Cheque

- Cheque's should be made payable to - Landmark Collections Ltd

- Reference - Your 12 digit Tenant Reference Number must be noted on the reverse of the cheque to guarantee that the payment is allocated to your account.

Cheques should be posted to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

Click here for advice on how to find your Tenant Reference Number

Ground Rent

The cost of your Ground Rent is defined by the terms of your lease


Ground Rent

Ground Rent demands will be issued up to 60 days before your payment due date. Please refer to your lease for details of the amount payable and your payment due date/s.

Ways to Pay

Pay by Standing Order

Please refer to your Bank or Building Society to set up a Standing Order

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference Number to guarantee that the payment is allocated to your account

Please note that some Ground rent amounts are subject to payment increases as per the terms of your lease.

If you are unsure of the amount payable and/or payment date/s then please refer to your lease, or alternatively please click here to fill in our online request form.

Card Payment

- Through the payment facility on our website; or

- Through your Landmark Collections online account

You must ensure you quote your 12 digit Tenant Reference Number Number as the payment reference to guarantee the payment is allocated against your account.

Online Bank Transfer (if your Bank or Building Society offers this facility).

Payments should be made to:

- Account Name - Landmark Collections Ltd

- Account Number - 20870632

- Sort Code - 05-02-77

- Reference - Enter your 12 digit Tenant Reference Number Number to guarantee that the payment is allocated to your account

Pay by Cheque

- Cheque's should be made payable to - Landmark Collections Ltd

- Reference - Your 12 digit Tenant Reference number must be noted on the reverse of the cheque to guarantee that the payment is allocated to your account.

Cheques should be posted to:

Landmark Collections
PO BOX 2257
Bolton
BL6 9JB

Click here for advice on how to find your Tenant Reference Number